Return Policy

Love Chike Guarantee

We're confident you'll love your Chike. Try any flavor for 30 days, and if it's not your favorite, we'll help you find one that is. We'll credit your account so you can try another flavor on us, up to two times annually.

What’s covered

• Eligible one-time and subscription purchases made directly through ilikechike.com
• Up to two bags’ worth of store credit per account within any 12-month period
• Claims submitted within 30 days of the order date

What’s not covered

• Purchases made through Amazon or other retailers
• Sampler packs or products other than full-size bags of Chike

What your store credit includes

The Love Chike Guarantee provides store credit rather than a refund to your original payment method. Approved store credit will include the amount paid for the eligible product, along with associated shipping charges and applicable sales tax.

Your credit can be used toward any future purchase on ilikechike.com. You must submit the claim within 30 days of your original order date. Your store credit is valid for one year from the date it is issued.

How to make a claim

1. Contact our Customer Service team at info@ilikechike.com within 30 days of your order date. Please include your order number and the product you tried.
2. We’ll review and confirm whether your request qualifies.
3. Once approved, we will add your store credit to your Chike account.
4. Sign in to your account, find your next flavor, and apply the credit to your order at checkout.

Questions about the Love Chike Guarantee?

Contact our Customer Service Team at info@ilikechike.com or call 1-800-929-9439, Monday-Friday, 9AM-5PM CST.