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Easily update subscriptions
To access your Subscribe & Save account, first login to your at account ilikechike.com/account. Then, select "Manage Subscription" to access the options below.
To see our full list of FAQs, click here.
- Subscriptions tab: Select the existing subscription, then “Edit.”
- Updating the following information:
- Product flavor or subscription item: Select “Product,” choose “Swap Product,” select the appropriate product, then choose “Swap Product” again.
- Item quantity: Select “Product”, choose the order quantity, then select “Update"
- Next charge date: Select “Next charge date,” choose the date you would like update subscription to, then select “Update next shipment date”
- Delivery frequency: Select “Delivery schedule,” choose the number of days, weeks, or months desired, then select “Update."
- Subscriptions tab: Select the existing subscription, then “Edit,” then select “Skip shipment”
- In the pop-up, confirm skip by selecting “Skip shipment.”
- Delivery Schedule tab: Select the subscription you’d like to manage, then follow the steps in the “Modify Subscription” section.
- Add a new Subscribe & Save order
- Subscriptions tab: Select “Add product,” then select the item you would like to add.
- Update the quantity, deliver schedule, shipping address, and then “Add Product.
- Select the coordinating tab (“Addresses” or “Billing Information”), then select the information you would like to update.
- Enter new information in the pop-up to replace existing shipping/billing information.
- NOTE: The shipping address will only be applicable to orders that have not yet shipped, not orders with a shipping date before the edit was made.